Support for salon professionals
Pro Help Center
Need help with Glamour Pro? Our local team based in Tunis is here to support you. Reach out and we'll get back to you quickly.
Send an emailsupport@glamour.tn
We typically respond within 24 hours.
Questions from salon owners
How do I join Glamour with my salon?
Request a demo: our team in Tunis shows you Glamour Pro, then helps you put your salon online with your services, prices, opening hours, team and photos.
Request a demo →How do I receive bookings?
Bookings made on glamour.tn and in the Glamour app land straight in your Glamour Pro agenda, already confirmed, in the slots you opened. A notification reminds you of each appointment a few minutes before.
Can I add appointments taken by phone or at the salon?
Yes. Add them to the agenda with the client's name and number: all your appointments are in one place, and the client gets an SMS reminder too, even without the app.
What if a client doesn't show up?
Report the no-show from the appointment. The client is notified and can dispute it. Repeated no-shows lead to a warning, then to a temporary suspension of their account, which protects your slots.
Where are the terms and pricing?
Glamour Pro's terms, including billing, are set out in the terms of sale. For a question about an invoice, email us with your salon's name.
Terms of sale (Pro) →How do I contact the team?
Email support@glamour.tn with your salon's name: our team in Tunis usually replies within 24 hours.